News

Bus Pass Renewals

Passes will be sent out in batches by District in February and early March.

Passholders do not need to contact us unless they have moved since they received their existing pass. Details of how to let us know they have moved can be found at www.kent.gov.uk/buspass.

Older person passes used within the previous year:
Automatically renewed – the pass will be sent by post.

Older person passes not used within the previous year:
Passholders will be sent a letter inviting them to renew and giving them a choice of doing so online or by free post.

Disabled person’s passes:
All disabled person passholders with March 2023 expiry will be sent a letter inviting them to renew and giving them a choice of doing so via online or free post.

The approach adopted is well established, understood and well-rehearsed between ourselves and our delivery partners and as such no operational issues are expected.

More information and contact details
For more information about renewals please contact myself or jean.molloy@kent.gov.uk or see the ENCTS web page at www.kent.gov.uk/buspass.